Contact Us
Whether you have a question about one of our casino reviews, spotted something that needs correcting, or want to share feedback about your experience with a site we cover, we want to hear from you. The team behind eksperimenta.net reads every message.
How to Reach Us
The quickest way to get in touch is by email:
We aim to respond to all enquiries within 48 hours on business days. If your message is time-sensitive, please include a brief summary in the subject line so we can prioritise it.
What We Can Help With
- Review accuracy: If you believe information on one of our casino reviews is out of date or incorrect, let us know. Our editorial team will investigate and update accordingly.
- Reader feedback: Had a notable experience — positive or negative — with a casino we cover? Your account helps us keep assessments grounded in real-world use.
- Editorial enquiries: Journalists, researchers or partners with editorial questions are welcome to write to us at the same address.
- Responsible gambling concerns: If you or someone you know needs support, please visit our responsible gambling page for resources, or contact the National Problem Gambling Helpline at 1-800-522-4700.
- General questions: Anything else — including questions about how this site works — is welcome.
About This Site
eksperimenta.net is an independent comparison resource covering new online casinos available to US players. Our reviews are researched editorially; casinos do not pay for ranking positions. You can read more about our approach on the About Us page, and our full Terms and Conditions set out how this site operates.
We cover online casino options for the US market only. All casinos listed on this site must meet basic criteria around licensing and player protection before they are included. We do not direct readers to unlicensed or unregulated operators.
A Note on Gambling Support
If gambling has stopped being enjoyable, or is affecting your finances, relationships or wellbeing, support is available. The responsible gambling section of this site lists tools and services including deposit limits, self-exclusion programmes and national helplines. You are never obliged to continue playing, and reaching out for help is always the right move.
We are not affiliated with any casino's customer support team and cannot resolve account disputes, process withdrawals or access player accounts on your behalf. For issues with a specific casino, you will need to contact that operator directly through their official support channels.